EFFECTIVE WAY TO MANAGE EMPLOYEES THAT MANAGERS SHOULD KNOW
Unprofessional, stubborn or poorly performing employees are always a headache for senior managers and hinder the sustainable development of the business. So, how can you effectively manage subordinates and become a good leader? Please refer to G.A.P Institute in the article below!
I. What is human resource management?
Human resource management is the activities that help human resources work best to achieve the organization's larger goals. This process will generally include activities to exploit and use the organization's human resources most reasonably and effectively. Typically, businesses will perform activities such as:
- Personnel selection: Requires finding and selecting suitable candidates, helping departments operate smoothly.
- Human resource monitoring: Includes measuring and evaluating employee performance while working at the enterprise.
- Personnel interaction and training: Includes periodic exchanges between employees and managers, or between colleagues to report and communicate work expectations, company culture and personnel training.
- Employee rewards: Recognize, reward, and give cash or other incentives that managers can provide employees when they achieve high performance.
- Actions managers can take to improve performance.
- Employee discipline: Managers can take measures to help subordinates improve performance, correct errors, and perform their duties more effectively.
The effectiveness of employee management will depend on the individual manager and their ability to motivate, communicate and build trust with subordinates. Good managers often act as coaches to their employees, recognizing their achievements and continuously helping them develop and improve.
II. 6 ways to effectively manage human resources in organizations
Each employee has their personality and characteristics, so there is no entirely "correct" or "standard" way to manage employees. Please join G.A.P Institute to refer to the following golden principles when working with employees!
1. Have clear feedback
Before giving feedback to employees for not putting in enough effort or the quality of their work is decreasing, please provide them with feedback or suggestions about their work. A good manager must communicate clearly and frankly about what needs to change, how employees must approach it, how long it will take, etc. However, feedback from the manager needs to contribute ideas for improvement, not criticize, reject efforts, or ridicule. These factors are the premise to help subordinates understand the situation and improve performance.
Sometimes, all subordinates need is a push in the right direction so that their subordinates can easily access and adjust their work more effectively.
2. Effective communication and listening is the way to manage employees
A survey by 15Five (an organization that develops human resources software in the US) shows that 81% of full-time employees who want to join a business value "open communication" more than benefits or other values. Meanwhile, another report by Gallup (a statistical organization headquartered in Washington, D.C.) shows that only 13% of subordinates think their managers communicate effectively with them.
Effective communication and listening to opposing opinions effectively manage employees in any office environment. Is there any reason behind the stubborn attitude and poor work performance? Is it because subordinates no longer put effort into their work because they are dissatisfied with something? Exploiting all the causes and finding solutions is significant to retaining talent and sustainably developing the business.
3. Engage employees with company goals
The best way for all team members to work and develop together is to orient them to work for a common purpose. Managers need to take time to discuss their abilities and goals with employees. From there, businesses can design and build appropriate common goals.
In addition, managers also need to build shared goals under the SMART model to ensure the sustainable development of the business:
- S – Specific
- M – Measurable: Can be measured
- A – Attainable: Achievable
- R – Relevant
- T – Time-based: Has a specific timeline
4. Make the office a fun place
Building a dynamic company culture and a fun and cohesive working environment is the factor that makes junior employees always love going to work. According to HBR research, having lunch, watching movies or going out together is the "key" to promoting members' engagement and increasing job satisfaction. This is one of the forms of relaxation that helps your employees reduce stress, thereby creating a relaxed spirit and positive energy and bringing efficiency to work.
5. Measure and monitor the performance and capacity of each employee
To provide effective employee management, measuring and monitoring the performance and capacity of each employee is indispensable. Understanding employees' abilities, strengths & weaknesses, and education helps managers quickly build work assignment plans and promote appropriate positions. Besides, this is also a premise for businesses to increase their ability to retain talent by discovering and rewarding high-performing employees.
For this reason, capacity assessment sessions should be held regularly. Whether your subordinates are performing well or poorly, the evaluation should continue beyond gaps in expertise and skills. It is an opportunity to sit down with your employees to understand them better and suggest necessary courses.
According to HRM research, one of the most effective ways to manage employees today is to use personal development plans (PDP) to evaluate employees and orient and record their development path.
6. Always recognize and reward employee progress
Salary is always essential. However, there are other factors in retaining long-term employees. At the "ripe" time in their career, they always crave joy, recognition of their ability at work, and a sense of their role in the company. In Maslow's pyramid, this is the highest need to promote each individual's potential to become a valuable person for the business.
Besides, rewards should be conducted publicly and always ensure employee fairness.
Implementing employee management methods is not easy and takes a lot of time. However, if managers apply it correctly, the effectiveness it brings to the business is highly significant. With the above information, readers can build reasonable and practical solutions for each case to build a professional working environment.
If you need a consulting unit to implement a systematic training strategy for your business, please contact G.A.P Institute immediately for detailed advice!
Source: LinkedIn.com
